Some Gmail users received a notification that someone else signed in to their account. If this also happened to you too, don’t freak out because the issue has been solved, and no, no one else was trying to hack your account.
Mashable online publication reported that this Monday afternoon, Gmail has mistakenly sent more users a security alert which was claiming that an unknown device has signed into their account. You can imagine the panic.
Google issues a notification on its Admin Panel
It seems that the number of users who have been affected by this is not known at the moment.
On the other hand, according to a G Suite administrator who reportedly wanted to remain anonymous, the issue has been widespread enough for Google to issue a notification about it on its Admin Panel.
According to this admin, Google has been investigating the matter and said that they have found a potential cause that might have triggered this but the tech giant did not provide any more details.
We all know that a “new device sign in” notification is a scary message to get because it means that someone else has already successfully managed to sign in to your account.
Gmail informed users to change their passwords “right away,” and this obviously led to even more panic.
Mashable writes that there’s some bad news and some good news. The good news is that users who have received this message should know that the alert does not necessarily mean that someone else tried to get into their account.
“The bad news? These messages are actually what Google is describing as a “service issue,” meaning some sort of internal mistake it’s currently investigating,” the online publication writes.
Anyone else get a new sign in notification for google that can’t be explained?
With the way I have two factor set up the most likely explanation is a bogus flagging of a connection as “new activity”.
— Kait the Great (@KaitlynHalfPint) May 20, 2019
The issue has been reportedly solved
Mashable said that they reached out to Google for more details on this issue.
It seems that Google sent an update informing admins that the potential cause has been identified, but we still don’t know what it is.
Anyway, as a conclusion, the problem has been dealt with.
After finishing Theatrical Journalism at the Faculty of Theatre and Television in Cluj-Napoca, Rada reviewed movies, books, theatre pieces and she also wrote articles from the IT niche as a content editor for software producers. At the moment, she is working with various online advertising firms.