As obvious as this step sounds, it actually helps fix most Google Play Store issues.
Hold down the power button and choose power down or power off icon when the shutdown menu appears. Wait a few seconds after it shuts off and start it again by holding down the power button. Open Play Store and check if it works again.
Poor internet connection may cause Play Store not to work, sometimes it may not even show the error message or the app refuses to download apps altogether. You can switch between Wi-Fi and mobile/cellular data and see if it gets Play Store to work again.
If your date and time settings are wrong, you’ll find Google Play Store not working. To correct it, open Settings>System>Date & Time>Automatic date and time, and restart your device to try Play Store again.
Wipe the data on both Google Play and Google services and restart your phone. Wipe data wipes cache as well, so you can go to Settings>Apps and Notifications>See all X apps and look for Google Play Store.
Open the app’s page and select Storage>Clear storage (or Clear Data). Do the same for Google Play Services and restart your phone.
Rolling back to an older version resolves glitches in the current version. To do this:
If none of these work, try removing and adding your Google account again, using a third-party copy of Play Store, or perform a factory reset on your device.
Elsier is an avid tech writer, who loves mobile apps, games, music, and cars. When she’s not catching up on the latest in tech, she’s binging on reruns of her favorite series.